====== CrashPlan ======

===== Troubleshooting =====

==== Not Backing-Up ====

CrashPlan seems to like to tell me that backing-up is all done, even though it hasn't---and won't---done anything for days.

[[https://support.crashplan.com/Troubleshooting/Cannot_Connect_To_Background_Service|Their instructions]] involve:

  - Navigating to ''/usr/local/crashplan/bin/''
  - Running ''./CrashPlanEngine stop'' then ''./CrashPlanEngine start''
    * ''systemctl restart crashplan'' should also work?

You'll probably have to manually ''kill'' some process/es. You should get error messages with the PID, otherwise ''ps aux | grep crash'' to find things.

Then use ''sudo kill {PID}''

=== Otherwise... ===
It seems to help if I just change some setting related to back-up frequency.

=== See Also ===
  * [[https://support.crashplan.com/Troubleshooting/Cannot_Connect_To_Background_Service]]
  * [[https://support.crashplan.com/Troubleshooting/Stopping_And_Starting_The_CrashPlan_Service]]

{{tag>backup fixes software}}